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  • Writer's pictureRabbi Raffi Bilek

Online Counseling with Humans

“With online counseling, your clients do not have the ability to learn about you from the frames on your walls, your office décor, your car in the parking lot, the pictures of your family on your desk, etc. Therefore, it is all the more important to humanize yourself by telling the client some information about who you are and what you are about.”

This is from an article from Thriveworks on building rapport (connection with a client) in online counseling venues. On the whole I thought the article was so-so, but it did have some points like the above that made me think. This goes back to a post I wrote a while ago about using the phone vs. Skype, and how there are innumerable nonverbal messages that a client communicates that the therapist cannot afford to miss. I guess that’s true the other way around as well, as pointed out in this quote – in person, you would learn a lot more about me than you can via Skype (such as, for example, what shoes I’m wearing, or whether I’m even wearing shoes!).

To this end, I encourage you to read what I wrote in the About Me section, and feel free to ask if you have any further questions about who I am or what I do. That’s not to say that I will start telling you the story of my life, but if you have a question, don’t hesitate to ask!

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